Customer Experience Redefined: Telecom CX 2.0

The landscape of telecommunications is evolving rapidly these days and the focal point has shifted towards redefining customer experience (CX) as a pivotal strategic differentiator. This paradigm shift is underscored …

Digital Transformation: A Paradigm Shift in Telecom

In the fast-evolving realm of telecommunications, digital transformation is serving as a powerful catalyst, propelling the industry into a new era. Telecommunications has always been synonymous with connectivity, but the …

Performance of BPMN low-code platforms

The entire quality of BPMN (Business Process Model and Notation) systems directly depends on how effective the interaction between the software product and the end user is. This refers to …